Thursday, January 19, 2012

Nothing lasts forever my love

I have not been posting much stuff up recently due to technical reasons. Like the title says, we do hope good things last forever.

Sadly, nothing really does... Which includes my one year plus old laptop from Lenovo.

Truth be, I really live my IdeaPad U410.
500GB HDD, 2GB ram, and no DVD drive which makes it ultra light for a 14" screen!

Then it happened. A day of heavy rain on the same day as the 2011 kajang floods in December. What were the odds? I take my laptop to work everyday. But that Friday, I did not. I don't go outstation for work, but not on that day. I was in Johor. My roof don't get repaired at all, but not on that day,of all the days in the month, the repairman came that morning to fix the roof. My roof was not leaking but instead of fixing the leak, he decided to open my roof. Out of the twenty years he serviced my house he never did more than what he was told, but not on that day... And finally, the roof did not actually leak on my laptop. Some one put a drenched bouquet of flowers on my laptop, of every part of the room, why my laptop!!

So there was one in a million chance that this could happen. But it did. My poor lappie had it's first and last swimming lesson.

Well it did not. It was a power problem. Everything else worked fine. Except that I could not charge the battery.
So luckily I backed up my files before anything bad happened.

So with the 1year warranty expired, I took the laptop to Lenovo service centre at TTDI, which is actually IBM ( Lenovo acquired IBMs laptop business but still uses their centre)

I was told that I had to pay RM140 Inc parking just to get the laptop looked at for a quotation. Fine.

A few days later the engineers come back with a quotation. I bought my laptop at RM2200 and IBM wanted to charge me RM2550 for repairs. What's worse in the breakdown column or items, they put there RM2500 for a new laptop an RM50 for labour. To the IBM Malaysia employee who did that: You have the bloody [synonym for making love] nerve and you can go [the same word above] yourself.

Now have to waste my time to pick up the remnants of my poor lappie. Normal of the story, IBM Malaysia sucks. But more importantly, get a machine with more than one years warranty or invest in a little insurance.


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